Privacy Policy

Privacy Policy

Your privacy is important to us. This policy explains how TechMonkey collects, uses, and protects your personal information.

Last updated: January 1, 2024
1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Contact us through our website forms
  • Request quotes or consultations
  • Subscribe to our newsletter or blog updates
  • Engage with our services

This may include:

  • Name and contact information (email, phone number)
  • Company name and business information
  • Project requirements and technical specifications
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website information
2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Send you information about our services and industry insights
  • Improve our website and service offerings
  • Comply with legal obligations and protect our rights
  • Analyze website usage and optimize user experience
3. Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent for specific processing activities
  • Contract: When processing is necessary to perform a contract with you
  • Legitimate Interest: When we have a legitimate business interest that doesn't override your rights
  • Legal Obligation: When we must process data to comply with legal requirements
4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With trusted service providers who assist in our operations (under strict confidentiality)
  • When required by law or to protect our legal rights
  • In connection with a business transfer or merger (with prior notice)
  • With your explicit consent for specific purposes
5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Staff training on data protection practices
6. Your Rights

Under UK GDPR, you have the following rights:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to certain types of processing
  • Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise any of these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Contact inquiries: 3 years from last contact
  • Service contracts: 7 years after contract completion
  • Marketing communications: Until you unsubscribe
  • Website analytics: 26 months
8. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. We use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage
  • Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

9. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email
hello@techmonkey.io
Location
United Kingdom
10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.